Most Often Asked Questions About my Service & Company

why unison care

FAQ’s

Q: Do you work for a home care agency?

Danielle: Unison Care Inc. is registered company in Quebec. I own and operate the business. Technically I can hire caregivers to work for my company, but I enjoy working with seniors directly. 

Q: How long has your business been open?

Danielle: Unison Care Inc. has been incorporated since Sept. 2011. The 10th anniversary is approaching!! 🎉 

Q: What is the benefit of hiring you over a large agency?

Danielle: When you hire me, you get both a caregiver and business owner that is experienced. As a business owner I stay informed and knowledgeable in the senior care industry, and what the gov’t can offer your senior care loved one. I will be the sole care provider which during Covid-19 is such a relief. No revolving door of caregivers.

Q: If I have an issue I can speak with you directly?

Danielle: Yes. You can speak directly with me during, or after a visit about any changes, or concerns-no third party communication!

Q: Is it more expensive to hire you?

Danielle: No. I am on average $4-5.00/less per hour compared to local large home care agency’s. I have less overhead so I can afford to charge less.

Q: Do you provide a yearly tax receipt?

Danielle: Yes. I provide you with a month to month breakdown of home visit costs along with all my business information on the document. 

Q: Why would I want a yearly tax receipt?

Danielle: When my senior clients file their income taxes at the end of the year, the accountant will be able to enter the expense and you will be able to take advantage of the (Home Support Services-QC Refund) & (Senior Tax Credit-CAN).  You will receive a refund that will lower the overall care cost, making my hourly fee less. 

Q: How do you Invoice?

Danielle: Bi-weekly or Monthly. I send out a detailed invoice of each visit within the billing period. I accept etransfer for easy payment.

Q: Why only 1-2 hours of service? 

Danielle: Many seniors in Montreal only need a small amount of support in and around their homes. Large agencies can be too costly for some seniors because #1 The hourly rate is higher, and #2 They have a minimum amount of hours per week-some upwards of 20 hours. Less hours is a great option for seniors who need a slow introduction to caregiver services, or know they need a little bit of extra help and welcome it. A short visits keeps things light, fun, non-intrusive, and affordable!

Q: Do you work on holidays?

Danielle: Yes. I will work on QC recognized Statutory holidays for $35/HR + base fee of $15

Q: What is the differences between you, an agency, and an independent private caregiver?

Danielle: I have created a chart to show you (Unison Care is right in the middle).  The senior clients I accept can manage if I have to re-schedule. That is how I took the one drawback and turned it into a positive one.

licenced private caregiver-unison care

Q: If I need more home support hours can I add them on as needed?

Danielle: On occasion you can schedule in an extra hour, but as soon as the care level increases and requires 4 hour visits I will have to refer you to a more suitable service. I am able to refer you to a reputable home care company that I have worked with in the past to coordinate further care. In addition, if your senior loved one is ready to transition to a residence, then I can also refer you to placement agents in the West end of Montreal.

Q: Do you take seniors to appointments? 

Danielle: I do not typically, mainly because 1-2 is often not enough time, however if it is planned ahead I can arrange my schedule and add on 1 extra  hour.

Q: Do you have a good driving record?

Danielle: My driving record is excellent, and has been for 10+ yrs.

Q: Do you have a criminal Record?

Danielle: No.

Q: Do you have references that I can speak with over the phone?

Danielle: Yes. I can send you the official references and put you in contact with people that I have worked for for 2+ yrs.

If you have any additional questions please feel free to reach out to me directly in the contact form 

book your visit-unison care