Most Often Asked Questions
FAQ’s Answered from Danielle
Q: Do you work for a home care agency?
Danielle: Unison Care is owned by me and a registered company in Quebec.
Q: How long has Unison Care been open for business?
Danielle: Since Sept. 2011.
Q: If I have an issue can I can speak with you directly?
Danielle: Yes. You can speak directly with me during, or after a visit about any changes, or concerns.
Q: Are you a certified P.A.B (Prépose Aux Bénéficiaire)?
Q: Do you have your Bill90?
Q: Do you provide a yearly tax receipt?
Danielle: Yes. I send out a yearly statement. Present this to the accountant to take advantage of all the home support credits available.
Q: Why a yearly tax receipt is so important…
Danielle: When you file your income taxes at the end of the year, the accountant will be able to enter the care service expenses and you will be able to take advantage of the ‘Home Support Services-QC Refund’ & the ‘Senior Tax Credit-Federal’. You will receive a refund that will lower the overall care cost.
Q: How do you Invoice?
Danielle: Bi-Weekly/Monthly. I send out a detailed invoice with a description of each visit. I accept e-transfer for easy payment.
Q: Why such a short amount of time?
Danielle: Many clients in need of home support services in Montreal only need a small amount of help in and around their homes, and sometimes it is just for a bit of company and socialization, or a nudge to do some exercise with company. If you find you need more I can always refer you to a different home care company.
Q: Do you work on holidays?
Danielle: Yes. My Holiday rate is $75/ Visit (up to 1HR)
Q: If I need more home support hours can I add them on as needed?
Danielle: If you require more than 1 HR of service on a routine basis I will refer you to a more suitable service.
Q: Do you accompany clients to appointments?
Danielle: I can if the appointments are planned in advance and transportation is arranged by Service Adapté. I do not have commercial insurance on my vehicle therefore I can not transport clients in my car. “ABOVAS” in the West Island of Montreal is a great free resource to take clients to medical appointments # 514-694-3838
Q: Do you have a criminal Record?
Q: Do you speak French?
Danielle: Yes. English is first language but I manage quite well.
Q: Do you have references that I can speak with over the phone?
Danielle: Yes. I can send you contact information to references, or provide letters.
Q: What is the best way to get in touch with me?
Write a short email with a brief description of the services you are looking for and I will answer you promptly. You can also request time to speak over the phone and I will send you availability.