Most Often Asked Questions

why unison care

FAQ’s

Q: Do you work for a home care agency?

Danielle: Unison Care Inc. is registered company in Quebec. I own and operate the business. Technically I can hire caregivers to work for my company, but I enjoy working with seniors directly. 

Q: How long has  Unison Care been open for business?

Danielle: Unison Care Inc. has been incorporated since Sept. 2011. This year is the company’s 10th anniversary!! 🎉 

Q: What is the benefit of hiring me over a large agency?

Danielle: When you hire me, you get both a caregiver and business owner that is experienced. As a business owner I stay informed and knowledgeable in the senior care industry, and what the gov’t can offer your senior care loved one. I will be the sole care provider which during Covid-19 is such a relief. No revolving door of caregivers.

Q: If I have an issue can  I can speak with you directly?

Danielle: Yes. You can speak directly with me during, or after a visit about any changes, or concerns-no third party communication!

Q: Is it more expensive to hire you?

Danielle: I charge the same as most large agencies do, however you get to deal with me directly.

Q: Are you a licensed PAB?

Danielle: No. I am not a licensed PAB, what I provide are non-medical caregiver services in your home, or senior’s residence.

Q: Do you provide a yearly tax receipt?

Danielle: Yes. I send out invoices at the beginning of each month. Also in Jan/Feb I send out one sheet that includes a month to month breakdown of home visit costs along with all my business information on the document. You can take this official receipt to the accountant to take advantage of all the senior credits available. 

Q: Why a yearly tax receipt is so important…

Danielle: When my senior clients file their income taxes at the end of the year, the accountant will be able to enter the care service expenses and you will be able to take advantage of the ‘Home Support Services-QC Refund’ & the ‘Senior Tax Credit-Federal’.  You will receive a refund that will lower the overall care cost, making my hourly fee less. 

Q: How do you Invoice?

Danielle: Monthly. I send out a detailed invoice of each visit within the billing period. I accept e-transfer for easy payment.

Q: Why only 2 hours of service? 

Danielle: Many seniors in Montreal only need a small amount of support in and around their homes. Large agencies can be too costly for some seniors because they have a larger hourly minimum. Less hours is a great option for seniors who need a slow introduction to caregiver services, or know they need a little bit of extra help and welcome it. A short visits keeps things light, fun, non-intrusive, and affordable!

Q: Do you work on holidays?

Danielle: Yes. I will work on QC recognized Statutory holidays for $45/HR 

Q: If I need more home support hours can I add them on as needed?

Danielle: On occasion you can schedule in an extra hour, but as soon as the care level increases and requires 4 hour visits I will have to refer you to a more suitable service. I am able to refer you to a reputable home care company that I have worked with in the past to coordinate further care. In addition, if your senior loved one is ready to transition to a residence, then I can also refer you to placement agents in the West end of Montreal.

Q: Do you take seniors to appointments? 

Danielle: I do not typically, mainly because 2 hours is often not enough time, however if it is planned ahead I can definitely arrange my schedule and add on 1 extra  hour.

Q: Do you have a good driving record?

Danielle: My driving record is excellent, and has been for 10+ yrs.

Q: Do you have a criminal Record?

Danielle: No.

Q: Do you have references that I can speak with over the phone?

Danielle: Yes. I can send you the official references and put you in contact with family members that I have worked with for 2+ yrs.

Q: What is the best way to get in touch with Danielle?

Write a short email with a brief description of the services you are looking for and she will get back to you and arrange a time to speak over the phone.

EMAIL:

[email protected]

If you have any additional questions please feel free to reach out to me directly in the contact form 

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